Scaling coaching without scaling the friction.
Cognomie's offer is high-quality mental fitness coaching, and like most coaching businesses, the bottleneck was operational. Matching the right coach to the right client, juggling calendars, running a meaningful assessment, capturing outcomes, all done by hand, all hard to scale.
They came to us needing to grow from a handful of clients to thousands without losing the personalisation that made their coaching work in the first place. Discovery to launch: 12 weeks.
- 50+
- Organisations supported
- 95+
- Net Promoter Score
- 50–80%
- Mental fitness uplift
A coaching platform on OutSystems.
Coach-client matching engine. Automated matching across preferences, skills, experience and availability, replacing a spreadsheet that didn't scale.
Multi-platform booking. Real-time calendar sync with multi-calendar and timezone handling. Native integration with Teams, Zoom, 8x8 and Google Meet.
Cognosis, bespoke assessment. A mental fitness assessment with its own scoring framework, replacing static PDFs with an interactive digital report.
Back-office admin centre. Operations team get the tools they need to run programmes, manage coaches and clients, and see what's happening.
Interactive digital report. Clients get a live report they can engage with, not a flat PDF they read once and lose.
Agile delivery. Built in sprints, with prototyping rounds focussed on the UX of a high-stakes personal product.
“Doddle's platform enabled us to extend vital support during the challenging winter and peak of the COVID crisis.”
50+ organisations, 95+ NPS, real mental-fitness uplift.
A year on from launch, Cognomie was supporting more than 50 organisations, with thousands of employees engaged and hundreds of coaches active on the platform. Clients reported 50–80% improvement in mental fitness scores. Net Promoter Score landed above 95.
The platform continues to evolve with the business.
